tajira.com is compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the California Consumer Privacy Act (CCPA).
We are committed to transparency regarding our methods of tracking and use of your personal data. You are free to request details on what data we collect and how we process it.
By using any of our services, you are agreeing to the terms of this Privacy Policy and our Terms of Service.
Below, you can read more about why and how we collect and use your personal details – categories differ for our website visitors, company clients, and affiliates.
1. Introduction
This Privacy Policy describes how Tajira (operated by Tajira Corporation, a California, USA entity) collects, uses, and shares information about you when you visit our website, purchase our products or services, or participate in our affiliate program.
2. I am a Tajira website visitor
Tajira website visitors are Internet users who browse any pages on tajira.com or take any actions other than purchasing Tajira products or ordering Tajira services.
What personal details we collect from website visitors
- Your email address and phone number (if you voluntarily provide them while downloading informational guides, subscribing to emails, leaving a comment, or contacting support).
- Data about the browser, device, and operating system you use to access the website.
- How you navigate and interact with the website.
Why we collect these details
- Email addresses are used to provide access to educational materials and to inform you about deals and special offers. You may unsubscribe from marketing emails at any time via the link provided in each email.
- Phone numbers are used to send automated SMS notifications, including service-related updates (such as order status or account notifications) and promotional offers. Message and data rates may apply. You may opt out of promotional SMS at any time by replying "STOP"; you may still receive service-related notifications.
- Browser and device data is used to personalize the visual appearance and adapt resources for your device.
- Navigation and interaction data is analyzed to help us improve the interface for greater user satisfaction.
What we share with third parties
- Aweber (email marketing service) – uses email addresses to manage our mailing list and deliver newsletters.
- Google Analytics / Firebase Analytics (analytics tools) – track on-site behavior (visit date, session length, pages/screens visited, frequency of use, etc.) to help us understand user needs and improve performance.
3. I am a Tajira company client
A Tajira company client is an individual who has purchased at least one product or ordered at least one service from the Tajira website.
What personal details we collect from clients
- First and last name.
- Email address.
- Phone number.
- Contents of your order(s) (the exact set of Tajira services ever ordered by you).
- Data about the browser, device, and operating system you use.
- How you navigate the store or website.
Why we collect these details
- First and last name – used to verify your identity when you access products developed for you by Tajira.
- Email and phone number – used to establish and maintain contact throughout the service process and to provide post-purchase support. Phone numbers may also be used for automated SMS service updates and promotional offers (opt-out instructions apply).
- Order contents – used to render purchased services and to maintain records for post-purchase support.
- Browser and device data – used to personalize website appearance and ensure full functionality.
- Navigation data – analyzed to improve website interface and user experience.
What we share with third parties
- Aweber – email addresses are used to manage our mailing list and deliver newsletters.
- Google Analytics – tracks on-site behavior to help us understand user needs and improve performance.
- Stripe (payment processing service) – receives necessary payment information to process transactions. Tajira does not store full payment information on its servers.
4. I am a Tajira affiliate
A Tajira affiliate is an individual who has agreed to the terms of the Tajira Affiliate Program and registered to promote Tajira services by referring clients.
What personal details we collect from affiliates
- First and last name.
- Email address.
- PayPal account details (or alternative payout method information).
- Data about the browser and device you use to navigate the website.
- How you navigate the website.
Why we collect these details
- First and last name – used to verify your identity when accessing your affiliate account.
- Email address – used to establish and maintain contact throughout your participation in the Affiliate Program.
- PayPal details – used to send affiliate commission payments.
- Browser and device data – used to personalize website appearance and ensure full functionality.
- Navigation data – analyzed to improve website interface and user experience.
5. How we protect your personal information
Your personal information is accessible only by a limited number of Tajira employees who are authorized to access such data and are contractually obligated to maintain strict confidentiality.
We store personal information on secure servers managed by us and our service providers. Access is protected by security controls, including username and password authentication.
Google Analytics retention: According to our settings, Google Analytics deletes user-level and event-level data 14 months after a user's last activity. You may adjust your retention settings via your Google Analytics account.
Data Retention: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights (GDPR & CCPA): You have the right to access, correct, delete, and restrict the processing of your personal data. You may also object to processing and request data portability. To exercise these rights, contact us at support@tajira.com.
6. How we use cookies
On the Website
Cookies are small files transferred to your computer through your web browser. Cookies allow Tajira to remember you and recognize your recent activity to improve website performance.
We use cookies for the following purposes:
- To analyze your browser and device to adapt the website accordingly.
- To remember the contents of your order and understand your preferences.
- To collect generalized data on website traffic and interaction to help us introduce better experiences and tools.
Managing Cookies: You may control cookie settings through your browser. Disabling cookies may affect website functionality.
7. Your Rights and Choices
By continuing to browse our website after reading this Privacy Policy, you consent to our use of cookies and processing of your personal data as described above.
If you do not agree to these terms, please discontinue use of the website.
You may email us at support@tajira.com to:
- Request a copy of the personal data we have collected about you.
- Request deletion of your personal data from our systems.
- Withdraw consent (if you previously agreed to provide data but have since changed your mind).
- Opt out of the sale of your personal information (Tajira does not sell your personal data).
We will respond to your request within the timeframes required by applicable law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@tajira.com.
Thank you for trusting Tajira.